Who you're buying from
4RGED is a brand of Drexopoint (Pty) Ltd t/a EFS Digital, registration number 2024/273748/07, 39 Boyle Street, Pierre van Ryneveld, Centurion, 0157. Email hello@efsdigital.co.za, phone +27 61 514 4294. Prices are in rand. We are not VAT-registered, so no VAT is charged. Payments are processed securely by PayFast.
The 4RGED DAD cap
Changed your mind? You can cancel within 7 days of receiving your cap, for any reason (ECTA section 44 cooling-off period). Email us your order number within those 7 days and send the cap back unworn, with its tags, in its original condition. You pay the cost of sending it back. We refund the full amount you paid, including the original delivery charge, within 30 days of hearing from you.
Faulty or wrong item? If your cap arrives damaged or faulty, or isn't what you ordered, email us within 6 months of delivery with your order number and a photo (CPA sections 55 and 56). We'll repair it, replace it or refund you, as you choose. We cover the return courier cost.
Wrong address or not delivered? Email us as soon as you can. If the courier loses a parcel, we send a replacement or refund you. If an address you entered was wrong and the parcel comes back to us, we can re-send it once you've paid the extra courier cost.
International orders (once open): the same rights apply. Import duty and taxes charged by your country's customs are not refundable by us unless the cap was faulty or wrong.
The 4RGED 7 Week Cut (digital plan)
Your plan is built from the numbers you enter and is delivered straight away on a private link. Because it's personalised and you get it immediately at your request, the 7-day cooling-off right doesn't apply once your plan has been opened (ECTA section 42). That means it isn't refundable once accessed.
If the plan is faulty (the link doesn't work, or the plan doesn't match what we described), email us within 30 days and we'll fix it or refund you. If you paid but never opened the plan, email us within 7 days of payment and we'll refund you in full.
How to ask
Email hello@efsdigital.co.za with your order number (it starts with 4RD-) and what happened. We reply within 2 working days. Refunds go back to the card or account you paid with through PayFast.
Nothing here limits your rights under the CPA or ECTA.