Who we are
4RGED (the 4RGED DAD cap, the 4RGED 7 Week Cut and @4rgedphysique) is a brand of Drexopoint (Pty) Ltd t/a EFS Digital, registration number 2024/273748/07, 39 Boyle Street, Pierre van Ryneveld, Centurion, 0157. We are the responsible party for the information on this site. Information officer: Marc du Toit, hello@efsdigital.co.za, +27 61 514 4294.
What we collect, and why
- Orders: name, email, cell number, delivery address, what you bought and the amount. We need these to take payment, make and deliver your order, send order emails, handle returns and keep tax records.
- The 4RGED 7 Week Cut: the numbers you enter in the calculator (weight, height, age, sex, activity level). We use them only to build your plan. This is general fitness information you choose to give us; please don't enter medical details.
- Drop list: your first name, email and country, if you sign up. We use these to send the free starter plan and drop news.
- Where you came from: the campaign link (UTM tags or a referral code) you clicked, so we know which posts work. We don't use advertising cookies or trackers on this site.
- Security logs: payment notifications from PayFast and a scrambled (hashed) version of your IP address on lookup and resend forms, to stop abuse.
Emails
Order emails (confirmation, your plan link, shipping and tracking) are part of the service and are sent whether or not you ticked the marketing box. We only send drop news or other marketing if you ticked the box, and every marketing email has an unsubscribe link (POPIA section 69).
Who we share it with
- PayFast (South Africa) processes your payment. We never see or store your card details.
- Our embroidery partner and couriers get your name, phone and delivery address only to make and deliver your cap. International orders are shipped by an international courier, which may share details with customs in your country.
- Cloudflare hosts this site and our order database. Our own customer system (the EFS Digital CRM, also hosted on Cloudflare) keeps your order and contact details so we can support you.
- Our email provider delivers our emails.
Some of these providers store data outside South Africa. We only use providers bound by data-protection terms that give protection similar to POPIA (section 72). We don't sell your information, and we don't share it for anyone else's marketing.
How long we keep it
- Order and payment records: 5 years after the order, because tax law requires it.
- Calculator inputs for the Cut: for as long as your plan link stays active, then deleted with the order record.
- Drop-list details: until you unsubscribe or ask us to delete them, or after 24 months without any contact from you.
- Security and email logs: 12 months.
Your rights
You can ask what information we hold about you, and ask us to correct or delete it. You can also object to us processing it, or withdraw marketing consent at any time. Email hello@efsdigital.co.za and we'll reply within 30 days. If we can't delete something, for example tax records, we'll tell you why.
If you're unhappy with how we handled your information, you can complain to the Information Regulator, via inforegulator.org.za.
Security
Payments go through PayFast's secure checkout, the site runs over HTTPS only, and access to order data is limited to the people who fulfil orders. Your Cut plan sits on a long private link: please don't share it.